1. How to Maximize Value from Community Support

This handbook will walk you through the essential steps to take for effective troubleshooting and support on your project and within the Quantexa Community.

70% of Community Members were able to find what they were looking for on Community before posting a question.

This handbook will serve as a step-by-step guide to seeking support effectively.

In this guide we'll cover:

1. How to Troubleshoot: Learn the initial steps to troubleshoot your issues before seeking external support.
2. How to Search the Community Effectively: Tips on finding existing solutions and relevant discussions within the Community.
3. Where to Raise Support Requests: Identifying the appropriate channels for different types of queries and issues.
4. How to Write Good Support Requests: Best practices for crafting clear and comprehensive support requests.
5. Tips and Tricks for Getting Answers Quickly: Strategies to ensure you receive timely and accurate responses to your questions.
6. How to Contribute to the Community and earn prizes: Help out fellow Community members, climb the leaderboards and win prizes.

By following this guide, you'll be well-equipped to navigate the support process, leveraging Community resources and ensuring your queries are resolved efficiently.

Below is a full recording of our Community event: Maximizing Value from Community Support. On each of the subsequent articles you'll find video snippets linking to the relevant article.

Recording

Support for Live Quantexa Projects

If your project is live please see our Support for Live Quantexa Projects articles.