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If you're new to Quantexa or the Community, you'll find everything you need here.Quantexa Academy
Stay up-to-date with the latest news and announcements from the Quantexa Academy Team. Ask questions about our programs and certifications, and get assistance from our technical experts.Whatβs New
Consistent Date and Number Formatting Across the Platform | 2.8.6
We're happy to announce System Formatters β a new platform capability that makes it easy to keep date, number, and currency formats consistent across every screen. Until now, formatting sometimes had to be configured separately for different modules, which took time, and some platform-wide elements, like the date picker in filters, couldn't pick up those settings. This could lead to situations where the same date appeared as DD/MM/YYYY in one place and MM/DD/YYYY in another, creating unnecessary friction in everyday tasks. System Formatters solve this: an administrator chooses the preferred formats once in the Localization UI, and the entire platform follows those rules. This is especially relevant for US and other non-UK deployments β System Formatters let you align the interface to your regional conventions faster and with broader coverage than before. For details on setup, limitations, and how System Formatters work alongside existing field-level formatting, please refer to the dedicated section in our User Guides. There you'll find a detailed description of the capability, examples with screenshots, and links to relevant documentation. By the way, you can explore our roadmap and give feedback on our features and functionality in our Product Roadmap & Ideas Portal! Be a part of our product development!Sign Up for a Community Tour or Member Interview Today!
To ensure youβre getting maximum value from our Community we offer tours and member interviews. These initiatives offer you and your colleagues an opportunity to learn more about Community features, provide feedback, and connect with members of our Community team. πΆββοΈ Community Tour: A 30-minute demo of the Community, where we'll explore key features that will enhance your Quantexa journey. π£οΈ Member Interview: Engage in a 45-minute interview, focusing on your experience with the Community so far and any suggestions you may have for improvements. To sign up for a member interview or Community tour, please book a time in our diaries.0CommentsFAQ: π»οΈ VDI Usage and Common Issues
2 MIN READ FAQ relevant for: Academies that require a VDI Your training VDI can be accessed via this link. Before it can be used however, you will need to start the machine that it runs on and you also should stop the machine after you have finished using it. The VDI can be started and stopped via this page on the Quantexa Community, and there is also a refresh button to check the status of the VDI. After you start the VDI, you will need to wait a few minutes for it to boot up before it will be accessible. Common VDI issues & error messages: βYou have been disconnected.β - This message will appear when the VDI hasnβt been started yet. To solve it you just need to start the VDI and wait a few minutes. βAn internal error has occured within the Guacamole server, and the connection has been terminated. If the problem persists, please notify your system administrator, or check your system logs.β - This message will sometimes appear if you have started your VDI but then tried to access it before it has fully booted up. If you want a few more minutes then this should disappear and your VDI should be useable. If you still can't access your VDI after 10-15 minutes, it's likely due to your organization's firewall. βThe Guacamole server is denying access to this connection because you have exhausted the limit for simultaneous connection use by an individual user. Please close one or more connections and try again.β - This message will appear if you try to access the VDI from more than one browser tab at once, but also sometimes can appear at random (possibly caused by network issues). To solve it, close all tabs then wait a second before trying to open a fresh VDI tab. Alternatively you can hit the βLogoutβ button then on the next page the βRe-loginβ button and this usually fixes it too. Poor network conditions may cause this problem to persist. "The remote desktop server is currently unreachable. If the problem persists, please notify your system administrator, or check your system logs." - This error message means there is something wrong with the boot disk of the VDI and will need to be resolved by our cloud team. In this instance, please reach out to an ATL or create a new post in the Academy Q&A topic and we will get the team to resolve it for you. If any of the above problems persist and you are unable to solve them, then please reach out to the training team via the Academy Q&A Topic.
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