I’m new to the Quantexa Community. Where do I start?
Sign up today - it's as easy as 1,2,3
If you are just getting started on the Quantexa Community, we suggest you check Getting Started, where you can find information about best practices, how to navigate the Community, and helpful resources for new Quantexa users and developers. Signing up for an account unlocks the Community's most valuable content which is not accessible to guests.
Why not go and introduce yourself to the wider Community? You will be rewarded with a Community badge and points 🏅
How do I stay up to date with Events?
From the top menu ribbon, click on Connect > Register for an Event to access all upcoming events promoted on the Community.
Additionally, you can also see upcoming events displayed at the bottom of the homepage.
What kind of events are posted?
Events can be live webinars, in-person events, conventions, or on-demand webinars. They can be public events or created specifically for a user group. You can see all our upcoming and past events in the events portal.
Can I create an event?
Only Quantexa employees are able to create events, if there is an event that you would like to host, share, or think would be relevant to the Community please contact us.
Can I change my profile name?
You cannot change your Community user name from your profile but the Community team can do it for you. If you wish to do so, please contact us.
How do I change my profile picture?
- Go to your profile by clicking your avatar or photo in the top-right of your screen.
- Hover over your photo or avatar and click to once you see Change Icon appear.
What are tags?
Tags are like behind-the-scenes organisers, helping to categorise the Community content and making content relevant for you easier to find. For example, if content is tagged with #academy, all the pieces of content with that tag can be viewed simply by clicking the tag.
When writing a post, you can add a tag by starting to type in the Tags field beneath the main text field. The available options will display.
You can also see popular tags by clicking on the link beneath the field.
How can I create a new tag?
It’s important to note that tags are locked on the Quantexa Community. To keep consistency and structure, only the Community team can create new tags. If you would like to request a new tag, please contact us.
How do notifications work?
You can manage and customise your notifications settings from the Notification Preferences page.
How to set your notifications:
- From your Profile > Edit Profile page, click Notification Preferences.
- From here, you can use the checkboxes to set which notifications you want to receive and how (email, pop-up, or both).
How is Community participation rewarded?
Community members can earn points by performing certain actions such as answering questions, creating new posts, receiving positive reactions from their answers, and earning specific badges.
See a full list of badges you can earn and their point value here.
How can I see my points & badges?
To see the points & badges you’ve earned, simply go to your profile page, by clicking on your picture or user icon at the top right. From here you will be able to see your points in the “About” section. If you scroll down, you will be able to see another section containing all the badges earned. If you click on the badges you, additional information will display.
I have access to the Documentation site and/or Academy, but I can't log in to the Community
To ensure you are following the right access route and to help you troubleshoot, please note:
If you are a customer/partner who previously had access to the Documentation site or the Academy, avoid trying to sign up to Community vs. logging in. Sign up will trigger the following error message:
Solution: If you already have access to Quantexa Documentation/Academy you are already part of our Single Sign-On process and can log in to Community (instead of signing up). You can enter the same corporate email and password used to access other Quantexa online sites. If you don't remember your existing password, you can click on the "Forgot password?" option that will appear once you've entered your email.
