Gartner: Generative AI for Procurement Has Hit Peak of Inflated Expectations

Despite the GenAI Hype, Plateau of Productivity is Reachable Within Two Years

Generative AI (GenAI) for procurement is at the Peak of Inflated Expectations, according to Gartner, Inc.’s 2024 Hype Cycle for Procurement and Sourcing Solutions. Rapid adoption and a multitude of credible use cases will quickly move GenAI to the Plateau of Productivity within two years.