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Scheduled Downtime: 26-02-2025 15:00 UTC
Summary At 15:00 UTC on 26-02-2025, we will be performing an upgrade to the Quantexa Unify application which will cause a brief service outage. We expect the upgrade to take only a few minutes, but please allow up to an hour for the service to fully resume operation. Thank you for your understanding.
Scheduled Downtime: 19-02-2024 17:00 UTC
At 17:00 UTC on 19-02-2024, we will be performing an upgrade to the Quantexa Unify application which will cause a brief service outage. We expect the upgrade to take only a few minutes, but please allow up to an hour for the service to fully resume operation. Thank you for your understanding.Scheduled Downtime: 23-01-2025 15:00 UTC
At 15:00 UTC on 23-01-2025, we will be performing an upgrade to the Quantexa Unify application which will cause a brief service outage. We expect the upgrade to take only a few minutes, but please allow up to an hour for the service to fully resume operation. Thank you for your understanding.Scheduled Downtime: 23-12-2024 15:00 UTC
Summary At 15:00 UTC on 23-12-2024, we will be performing an upgrade to the Quantexa Unify application which will cause a brief service outage. We expect the upgrade to take only a few minutes, but please allow up to an hour for the service to fully resume operation. Thank you for your understanding.
Known Issue: HTTP 500 Errors When Uploading Data Sources
Summary We are aware of an issue where users may encounter an HTTP 500 error when attempting to upload data sources to their projects. Issue Details Impact: Users may experience failure in uploading data sources. Error Message: HTTP 500 Internal Server Error. Workaround If you encounter this error, please try the following steps: Retry the upload: In most cases, retrying the upload resolves the issue. Create a new project: If the error persists after multiple attempts, consider creating a new project and re-uploading the data source. We apologize for any inconvenience caused and appreciate your patience as we work to resolve this issue. Next Steps Our team is actively investigating the root cause and will provide an update as soon as a permanent fix is available. For further assistance, please contact our support team. Thank you for your understanding.