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Stay up-to-date with the latest news and announcements from the Quantexa Academy Team. Ask questions about our programs and certifications, and get assistance from our technical experts.Recommended Articles
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Where to Raise Support Requests
When you've tried debugging and searched the Community but still haven't found a solution, it's time to open a Community support request. To ensure you get the help you need, it's important to post your request in the correct topic. Here’s a guide on where to raise your support requests within our platform. Main Topics for Support We have two main topics for support requests: Academy Q&A The Academy Q&A Topic can be used by anyone in the Academy to get support on their course. Quantexa Platform Developer Support is for anyone seeking Developer support - this could be queries related to upgrades, error messages, or best practice for your project etc. - Raising a Support Request Navigate to the correct forum. Select Ask a Question. Fill out the support request form thoroughly. For detailed guidance on how to raise a good support request, refer to our next article, where we cover best practices and tips for creating clear and comprehensive support requests. By posting in the correct Topic and providing detailed information, you’ll ensure your queries are addressed efficiently and accurately by the right Community members and Support Teams. Please see the article Quantexa Support Channels for a full list of support options available.Sophie_Lyons3 days agoCommunity Team33Views0likes0CommentsExplore the New Search Demo 🔎
Our enhanced Search functionality (aka "Search 2") is here as of version 2.7.7! With a redesigned, entity-focused UI, faster setup, and better performance, it’s built to make using Search better than ever. 💬 We want your feedback! Explore the full release details in the New & Improved Search Functionality release announcement Check out the New Search Demo on the Product Demos page 🔒member exclusive Go to the Search tile under the General Availability tab in the Product Roadmap & Ideas Portal to share your feedback 🔒member exclusive Try out the demo now and see how the new and improved Search can enhance your Quantexa experience.63Views1like0CommentsDiscover LearnUpon's (Our LMS) Fresh New Look
2 MIN READ Hello Learners, Exciting changes are coming to our Learning Platform! Quantexa Academy is pleased to announce that our Learning Management System is getting a new look to enhance your learning experience. This upgrade will offer a more intuitive design, improved navigation, and a more engaging interface. Here are the changes you can expect: New User Dashboard - Home and My Learning page: A simplified, easy-to-navigate homepage that helps you access learning content quickly. Content Details Page - Course/Learning Path: A more engaging and visually rich way to explore course/learning path details and progress. Get ready for an engaging, seamless, and user-friendly learning experience with the new User interface. FAQs 📅 When will the new UI be released? The new user interface (UI) will be activated on 2 June 2025. 🙋♂️🙋♀️Will this update affect my program history? No, this update is purely visual, and your history of completed courses will not be affected. How to use the new UI: To help you navigate the new UI, please refer to this guide to familiarize yourself with the changes. Note: All current images used are stock examples provided by LearnUpon and will be replaced once the updates are implemented in our Learning Portal. 1. New Dashboard Home Page The Home Page is a new, redesigned dashboard allowing you to view all your learning content at a glance. You can easily find the most essential materials, upcoming trainings/live sessions and track your progress. My Learning Page My Learning page displays all your course/learning paths: past, present and future. Each course is represented by a card that summarizes essential information in a compact format, such as the course title, course image, course or learning path label, etc. The Home and My Learning pages will replace the current learner dashboard. 2. Content Details Page: Course/Learning Path The new content details page is designed to create engaging and enriching experiences for learners. It features a refreshed visual layout that enhances how learners start and navigate through courses and learning paths. It includes images, descriptions, and information provided by the course owner, all presented in a sleek format. The new content details page will replace the current course and learning path details page. Course Detail Page Learning Path Page 💡 What you can do now: Mark your calendar for 2 June 2025 and check out the new UI to get familiar with the changes. Share your feedback! We’d love to hear your thoughts once the new UI launches. training@quantexa.com Happy learning! 😊Manmohan_Singh4 days agoQuantexa Team70Views1like0CommentsMissing "Ask a Question" Button
1 MIN READ Hi everyone! We are aware that some users are currently unable to ask any questions on the Academy Q&A topic. We are currently looking into the issue and will update you here when the issue has been resolved. In the meantime, if you can not find the answer to your question on the Community, please email us with your query: training@quantexa.com. Apologies for the inconvenience! Many thanks, The ATL teamSian_Ayres5 days agoQuantexa Team16Views2likes0CommentsAcademy Support Call Schedule
1 MIN READ This post will have the latest information on Quantexa Academy Support Calls. The Academy Team will post a comment below to inform you of any cancellations for the week. To ensure you are up-to-date on the schedule, we recommend bookmarking this post so you receive a notification informing you of the updates. To bookmark a post, select the chevron icon in the top right-hand corner of the page as seen below: Figure 1: An image showing how to select the bookmark button Support calls will not be run on any UK Bank Holidays which include: New Year's Day (1st January) Good Friday Easter Monday Early May Bank Holiday (First weekend of May) Spring Bank Holiday (Last weekend of May) Summer Bank Holiday (Last weekend of August) Christmas Day (25th December) Boxing Day (26th December) Support Call Schedule: General Support Sessions (DEA & SEA): Tuesday, Thursday, Friday : 8:00 – 9:00 AM (UK time) Additional Sessions: Data Engineering Academy (DEA): Monday, Friday : 2:30 – 3:30 PM (UK time) Wednesday : 4:00 – 5:00 PM (UK time) Scoring Engineering Academy (SEA): Tuesday : 4:00 – 4:30 PM (UK time) Thursday, Friday : 2:30 – 3:00 PM (UK time)Nida9 days agoQuantexa Team1.3KViews1like26Comments