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Quantexa Platform
Protect, optimize, and grow your organization with the power of Quantexa’s Decision Intelligence Platform and outcome-driven solutions
User Groups
Dedicated spaces for Community members to connect around shared use cases or areas of interest
Platform Library
Articles, guides, and blog posts from Quantexa experts
Support
A guide to different areas that make up Quantexa's support offerings
Quantexa Academy
Stay up-to-date with the latest news and announcements from the Quantexa Academy Team. Ask questions about our programs and certifications, and get assistance from our technical experts.Recommended Articles
Quick Start Guide
🔐 Welcome to the Quantexa Community
Create Your Account Click "Register" in the top-right corner of the homepage. Choose a username, enter your email, and you’re all ...
AI is at the heart of the Quantexa Decision Intelligence Platform, helping users unify data and create context to make accurate and reliable decisions. Machine Learning (ML) and AI are applied in fo...
What’s New
FAQ: I can't find Addresses or Individuals when I search in my UI!
1 MIN READ FAQ relevant for: all Academy versions If you perform a search in your UI and it only returns eg. Business entities but not Individuals or Addresses, then there are a few things you can check to resolve this issue. Firstly, remember that when you perform a general search (red box below), it will search within any field sets (orange box) you have configured in the search definitions of the resolver config. If you have configured these search definitions for all entity types, then also double check for any spelling errors in the resolver config in terms of fields that you are pointing at in the underlying data - these searches go off of fields in the cleansed Document Data Model. The other place to check is that your elastic has the data you expect in it - do you have address and individual data there? If not, then you may want to review your ETL pipeline, and check out this related FAQ. Lastly - you may need to refresh the security permissions to be able to access these additional Entities. You can do by running: ./drop_recreate_databases.sh In your home directory on the VDI (while the UI isn't running). After this, you should see the additional search fields and be able to find these entities. Let us know in a new post if you are still having issues after performing these checks!
Academy Support Call Schedule
1 MIN READ This post will have the latest information on Quantexa Academy Support Calls. The Academy Team will post a comment below to inform you of any cancellations for the week. To ensure you are up-to-date on the schedule, we recommend bookmarking this post so you receive a notification informing you of the updates. To bookmark a post, select the chevron icon in the top right-hand corner of the page as seen below: Figure 1: An image showing how to select the bookmark button Support calls will not be run on any UK Bank Holidays which include: New Year's Day (1st January) Good Friday Easter Monday Early May Bank Holiday (First weekend of May) Spring Bank Holiday (Last weekend of May) Summer Bank Holiday (Last weekend of August) Christmas Day (25th December) Boxing Day (26th December) Support Call Schedule: General Support Sessions (DEA & SEA): Tuesday, Thursday, Friday : 8:00 – 9:00 AM (UK time) Additional Sessions: Data Engineering Academy (DEA): Monday, Friday : 2:30 – 3:30 PM (UK time) Wednesday : 4:00 – 5:00 PM (UK time) Scoring Engineering Academy (SEA): Tuesday : 4:00 – 4:30 PM (UK time) Thursday, Friday : 2:30 – 3:00 PM (UK time)Help us improve your experience 💬
1 MIN READ As you may have noticed, the Quantexa Community has had a refresh — with new features, easier navigation, improved notifications, and more ways to connect and collaborate. We’d love to hear your thoughts! What’s working well? What could be better? And what would you like to see next? 👉 You can drop your feedback in the comments below, or share it via our Community Experience Survey — there’s space at the end for wider suggestions. Thanks for being part of the Community! Share your feedback 💬✨Welcome to the Quantexa Community✨
The Quantexa Community is an online platform where you can connect with other Quantexa users to share best practices, knowledge, and insights. Whether you're a developer looking to share knowledge, a customer or partner who'd like to shape the future of Quantexa's products & services, or a tech enthusiast who'd like to learn more, Quantexa Community can provide support along every step of your journey. Anyone can register for the Quantexa Community and once signed in, you will unlock more content! Check out our tried and tested tips below to help you get started on the Quantexa Community and get involved. Top 5 Community Resources to get started📚 Fill in your profile and set your notification preferences (click your avatar in the top-right of your screen). Add a photo of your choice to earn your first badge 📸 Sign up for a Community Tour or join our monthly Community Connect to learn about all the best Community features. Check out our Topic Guide and choose which Topics you'll subscribe to. Get Rewarded! Explore the badges you can collect to climb the Quantexa Community and win prizes 🏆 Explore the Community Library- where you'll find everything from thought leadership articles to technical documentation and release notes Topics & Groups 🤹♂️ In the Quantexa Community you may have noticed we have Topics & Groups. Topics divide up different areas of interest in the Community. Subscribe to a Topic to stay up to date on related discussions, questions, and events. User Groups bring together groups of Quantexa users and are focused on different Quantexa solutions and industries. They're a great opportunity to meet and discuss with Quantexa users working on similar projects or roles. If you don't see a group for your area or industry, and would like to start one, please reach out to the Community team at community@quantexa.com Say Hello! 👋 Pop a comment in the thread below and introduce yourself to other members of the Quantexa Community. Get recognition for your participation! By getting involved, you can earn points and level up in the Community. For each action you take you'll be awarded points and you will climb the Community leaderboard. This will help you earn badges which are displayed on your profile for the rest of the Community to see.User Research Panel is now the Product Research Panel
User Research Panel is now called the Product Research Panel 🧠✨ This new name better captures what the program is all about - helping us build smarter, more impactful products with you, our users, at the heart of it all. 💡 ✅ Same mission ✅ Same collaboration ✅ New name that reflects our focus on product innovation Want to help shape the future of Quantexa’s products? Join the Product Research Panel today! Thanks for being part of our journey!
