FAQ: Broken Elasticsearch Head Chrome Extension Workaround
FAQ relevant for: all Academy versions Hi all, Support for Manifest V2 has officially been disabled in Google Chrome, which means the Elasticsearch Head Chrome extension is no longer functioning properly on the VDIs. When you try to add the Elasticsearch Head Chrome extension you may see the following error: "This extension was turned off because it is no longer supported" or this error: "Cannot install extension because it uses an unsupported manifest version. Could not load manifest." We are looking into ways we can resolve this issue, however for now we have a workaround to get the extension working. Error Workaround Here are the steps you can follow to work around this error: Step 1: Navigate to chrome://flags/ in the Chrome browser: Step 2: Disable the following settings: Extension Manifest V2 Deprecation Warning Stage Extension Manifest V2 Deprecation Disabled Stage Extension Manifest V2 Deprecation Unsupported Stage Alternatively on some versions the setting may appear as the following: Allow legacy extension manifest versions In this case you will need to enable the setting as seen above. Step 3: Restart Chrome. Step 4: Re-add the Elasticsearch Head Chrome extension. This comment details how to add the extension to Chrome. You should now be able to use the Elasticsearch Head Chrome extension as normal! Apologies for the inconvenience, I hope this helps!
FAQ: 💻️ VDI Usage and Common Issues
FAQ relevant for: Academies that require a VDI Your training VDI can be accessed via this link. Before it can be used however, you will need to start the machine that it runs on and you also should stop the machine after you have finished using it. The VDI can be started and stopped via this page on the Quantexa Community, and there is also a refresh button to check the status of the VDI. After you start the VDI, you will need to wait a few minutes for it to boot up before it will be accessible. Common VDI issues & error messages: “You have been disconnected.” - This message will appear when the VDI hasn’t been started yet. To solve it you just need to start the VDI and wait a few minutes. “An internal error has occured within the Guacamole server, and the connection has been terminated. If the problem persists, please notify your system administrator, or check your system logs.” - This message will sometimes appear if you have started your VDI but then tried to access it before it has fully booted up. If you want a few more minutes then this should disappear and your VDI should be useable. If you still can't access your VDI after 10-15 minutes, it's likely due to your organization's firewall. “The Guacamole server is denying access to this connection because you have exhausted the limit for simultaneous connection use by an individual user. Please close one or more connections and try again.” - This message will appear if you try to access the VDI from more than one browser tab at once, but also sometimes can appear at random (possibly caused by network issues). To solve it, close all tabs then wait a second before trying to open a fresh VDI tab. Alternatively you can hit the “Logout” button then on the next page the “Re-login” button and this usually fixes it too. Poor network conditions may cause this problem to persist. "The remote desktop server is currently unreachable. If the problem persists, please notify your system administrator, or check your system logs." - This error message means there is something wrong with the boot disk of the VDI and will need to be resolved by our cloud team. In this instance, please reach out to an ATL or create a new post in the Academy Q&A topic and we will get the team to resolve it for you. If any of the above problems persist and you are unable to solve them, then please reach out to the training team via the Academy Q&A Topic.📢 Welcome to the Academy! Please Read Before Posting
Hey there, and welcome to the Academy Discussion space of the Quantexa Community! 😀 The purpose of this space is for people to be able to get help and information as they journey through the Quantexa Academy! Encountered a bug which you can't see how to fix? Have a query about a specific area of the Academy task? Need help with understanding some of the key concepts? Let us know by asking a question! Before posting a question however, please review the following article and video around debugging and getting the most out of the Community, which you can find here: https://community.quantexa.com/kb/articles/264-1-how-to-maximize-value-from-community-support Remember, vague discussions are hard to act on so please provide as much detail as you can! If you have any questions about access issues (e.g. you don't have access to LearnUpon or the Quantexa Docs site) then please email training@quantexa.com rather than posting here, thanks! 😀FAQ: I can't find Addresses or Individuals when I search in my UI!
FAQ relevant for: all Academy versions If you perform a search in your UI and it only returns eg. Business entities but not Individuals or Addresses, then there are a few things you can check to resolve this issue. Firstly, remember that when you perform a general search (red box below), it will search within any field sets (orange box) you have configured in the search definitions of the resolver config. If you have configured these search definitions for all entity types, then also double check for any spelling errors in the resolver config in terms of fields that you are pointing at in the underlying data - these searches go off of fields in the cleansed Document Data Model. The other place to check is that your elastic has the data you expect in it - do you have address and individual data there? If not, then you may want to review your ETL pipeline, and check out this related FAQ. Lastly - you may need to refresh the security permissions to be able to access these additional Entities. You can do by running: ./drop_recreate_databases.sh In your home directory on the VDI (while the UI isn't running). After this, you should see the additional search fields and be able to find these entities. Let us know in a new post if you are still having issues after performing these checks!
🛠️⚠️Update: Unable to Revisit Completed Courses
Hello Everyone, We are aware of the issue where completed courses are currently not accessible for review. Our team is actively working on resolving this. Rest assured, this will be fixed soon, and we will update you as soon as the current issue is fixed. Thanks for your patience and understanding in advance! Regards, Quantexa Academy TeamSetting up the training-tutorial project for Technical BA Academy
FAQ relevant for: Technical BA Academy Hi Guys! Some good news for all of you doing the Technical Business Analyst Academy! We've added a new script to your VDIs to simplify the training-tutorial project setup. This script combines all the necessary setup commands into a single script! If you've already set up the training-tutorial project, there's no need to do it again! Also, you will still be able to setup the project manually by following BA Module 1.2: Smoke Test (after completing Module 1.1: Development Tools). The new script is just an additional method for setting up the training-tutorial project for the Scenario-based Tasks. The rest of this post will explain how to get the new script on your VDI, and how to use it to set up the training-tutorial project. How to get the updated setup scripts To add the new script to your VDI, you will need to unzip the setup scripts again. To do this run the following commands in order: cd ~ cp /opt/training/other-resources/setup-scripts/tba-academy/setup_scripts.zip ~ unzip setup_scripts.zip cd ~/setup-scripts-analyst/ chmod +x *.sh If you are prompted with this message: Enter A (or y) to overwrite the existing setup scripts folder with the new folder. Things to Check: Make sure you have the correct setup scripts: Open the /setup-scripts-analyst folder. Check that the file run_training_tutorial_setup.sh is there. If the file is missing, rerun the setup scripts above. Make sure you have the training-tutorial project Check you have the /training-tutorial folder in the home directory of your VDI. If you do not have the training-tutorial project run the following commands: cd ~/setup-scripts-analyst ./run_setup.sh Running the training-tutorial setup script Now that you have the new setup script, you can use it to set up the training-tutorial project! To run the script run the following commands in order: Step 1: Navigate to the /setup-scripts-analyst folder using: cd ~/setup-scripts-analyst Step 2: Run the training-tutorial setup script using: ./run_training_tutorial_setup.sh This script may take up to an hour to fully execute all the commands. Important Note: Do not leave the VDI idle for too long as it will disconnect from inactivity! If this happens, you will need to rerun the script If all the commands execute successfully, you will see this final message in the terminal: Now you should be able to run the Quantexa UI on the training-tutorial project using the run-all script! If you encounter any issues while running this script or have any questions, please let us know in the comments of this post! We hope this helps! Many thanks, The Academy Team
Discover LearnUpon's (Our LMS) Fresh New Look
Hello Learners, Exciting changes are coming to our Learning Platform! Quantexa Academy is pleased to announce that our Learning Management System is getting a new look to enhance your learning experience. This upgrade will offer a more intuitive design, improved navigation, and a more engaging interface. Here are the changes you can expect: New User Dashboard - Home and My Learning page: A simplified, easy-to-navigate homepage that helps you access learning content quickly. Content Details Page - Course/Learning Path: A more engaging and visually rich way to explore course/learning path details and progress. Get ready for an engaging, seamless, and user-friendly learning experience with the new User interface. FAQs 📅 When will the new UI be released? The new user interface (UI) will be activated on 2 June 2025. 🙋♂️🙋♀️Will this update affect my program history? No, this update is purely visual, and your history of completed courses will not be affected. How to use the new UI: To help you navigate the new UI, please refer to this guide to familiarize yourself with the changes. Note: All current images used are stock examples provided by LearnUpon and will be replaced once the updates are implemented in our Learning Portal. 1. New Dashboard Home Page The Home Page is a new, redesigned dashboard allowing you to view all your learning content at a glance. You can easily find the most essential materials, upcoming trainings/live sessions and track your progress. My Learning Page My Learning page displays all your course/learning paths: past, present and future. Each course is represented by a card that summarizes essential information in a compact format, such as the course title, course image, course or learning path label, etc. The Home and My Learning pages will replace the current learner dashboard. 2. Content Details Page: Course/Learning Path The new content details page is designed to create engaging and enriching experiences for learners. It features a refreshed visual layout that enhances how learners start and navigate through courses and learning paths. It includes images, descriptions, and information provided by the course owner, all presented in a sleek format. The new content details page will replace the current course and learning path details page. Course Detail Page Learning Path Page 💡 What you can do now: Mark your calendar for 2 June 2025 and check out the new UI to get familiar with the changes. Share your feedback! We’d love to hear your thoughts once the new UI launches. training@quantexa.com Happy learning! 😊📢New Quantexa Academy Licence (May-July 2025)
The training licence for Academy VDIs has been successfully updated. The new licence will remain valid until 31st July, 2025. 🚨 Action Required: Please update your licence on your training VDI to ensure your work is not disrupted, as the current licence expires on the 31st of May 2025. 📌 How to update your licence: You can see how to update your licence using this FAQ. _________________________________________________________________________________________________ Hope this helps, if so, please mark this as answered. Rupali Pandit - Academy Team Lead 👩💻FAQ - List of Academy Frequently Asked Questions
Below is a list of FAQ's for the Quantexa Academies. Have an idea for an FAQ? Please let us know by emailing training@quantexa.com with the idea or by commenting on What FAQs would you like to see? General 📄Academy Documentation Links 🐢Gradle slow to index 🚫Bash script error: Permission denied 🔑Updating expired Quantexa Licence ⚠️QSS Script error: Unrecognized option: -s ETL / Fusion 💡ETL - What commands to run 📝Document Attribute Usage 🧾Entity Attributes Usage 🪪(Entity) Records 🔀Traversals 🛠️Gradle Commands for Fusion Elastic 🌐Elasticsearch not connected / load script error 📉Missing data / wrong counts in Elastic Resolver Config 🔍Search constraints not working / wildcards (*) 📅 Timeline Configuration Batch Resolver (ENG) ⏰Timestamps / Dates error in Batch Resolver (ENG) (Coming Soon) Scoring 🎯Score not triggering in UI / Batch Scorecard 🕰️Handling dates in Scores UI 🚦UI didn’t start / UI error (Coming Soon) ⚙️Search configuration could not be loaded 🏠Missing Addresses / Individuals in UI 🗂️Data / Attributes not showing in UI VDI 🖥️VDI usage & common issues 📋Trouble using copy / paste in VDI (Coming Soon) Admin 🔐Can’t access website or course (Coming Soon) BA Academy 📊Technical BA Academy Frequently Asked Questions (FAQs) Don't forget to bookmark 📚 this page for easy access!
