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Academy Support Call Schedule

Nida's avatar
Nida
Icon for Community Team rankCommunity Team
7 months ago

This post will have the latest information on Quantexa Academy Support Calls.

The Academy Team will post a comment below to inform you of any cancellations for the week.

To ensure you are up-to-date on the schedule, we recommend bookmarking this post so you receive a notification informing you of the updates.

To bookmark a post, select the chevron icon in the top right-hand corner of the page as seen below:

Figure 1: An image showing how to select the bookmark button

Support calls will not be run on any UK Bank Holidays which include:

  • New Year's Day (1st January)
  • Good Friday
  • Easter Monday
  • Early May Bank Holiday (First weekend of May)
  • Spring Bank Holiday (Last weekend of May)
  • Summer Bank Holiday (Last weekend of August)
  • Christmas Day (25th December)
  • Boxing Day (26th December)

Support Call Schedule:

General Support Sessions (DEA & SEA):

  • Tuesday, Thursday, Friday: 8:00 – 9:00 AM (UK time)

Additional Sessions:

Data Engineering Academy (DEA):

  • Monday, Friday: 2:30 – 3:30 PM (UK time)
  • Wednesday: 4:00 – 5:00 PM (UK time)

Scoring Engineering Academy (SEA):

  • Tuesday: 4:00 – 4:30 PM (UK time)
  • Thursday, Friday: 2:30 – 3:00 PM (UK time)

Published 7 months ago
Version 1.0

25 Comments

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  • Nida's avatar
    Nida
    Icon for Community Team rankCommunity Team
    7 months ago

    Hi all, Scoring Support is cancelled today (28/10/24). All other calls with be running as normal this week! ☄️

  • Sian_Ayres's avatar
    Sian_Ayres
    Icon for Quantexa Team rankQuantexa Team
    5 months ago

    Hi everyone!

    There will be no support calls and limited responses on the Quantexa Community from 25th December - 2nd January due to the holidays. 🎁✨

    Support calls will resume as usual on the 3rd of January.

    Thanks for your understanding!

  • Nida's avatar
    Nida
    Icon for Community Team rankCommunity Team
    4 months ago

    Hi All,

    Today's (05/02/25) Data Engineering Academy support call is cancelled due to staff sickness. All other calls will be scheduled as normal.

    We apologise for any inconvenience and are ready to support you via the Community platform or on the next support call.

  • Sian_Ayres's avatar
    Sian_Ayres
    Icon for Quantexa Team rankQuantexa Team
    7 months ago

    📢 Hi all, there will be no afternoon support calls this Friday (8/11/24) at 14:30 (UK time). All other calls will be running as normal! 📢

  • Rupali_Pandit's avatar
    Rupali_Pandit
    Icon for Quantexa Team rankQuantexa Team
    7 months ago

    📢No Support Calls from November 11th to 15th📢

    Hello Everyone!

    Please note that there will be no support calls (Data Engineering Academy & Scoring Engineering Academy) next week from November 11th to November 15th. Feel free to post your queries through community posts.

    Thank you for your understanding & Apologies for any inconvenience.

    Rupali Pandit - Academy Team Lead 🤠 

  • Irena_Yanachkova's avatar
    Irena_Yanachkova
    Icon for Quantexa Team rankQuantexa Team
    6 months ago

    Hello Everyone!

    Please note that there will be no Scoring support call today 22nd November. Feel free to post your queries through community posts.

    Thank you for your understanding & Apologies for any inconvenience.

    Thanks,

    Irena

  • Irena_Yanachkova's avatar
    Irena_Yanachkova
    Icon for Quantexa Team rankQuantexa Team
    6 months ago

    Hi Everyone!

    Please note that there will be no support calls (Data Engineering Academy & Scoring Engineering Academy) this week on Monday 25th and Friday 29th November. Feel free to post your queries through community posts.

    Thank you for your understanding & Apologies for any inconvenience.

    Thanks,

    Irena

  • Irena_Yanachkova's avatar
    Irena_Yanachkova
    Icon for Quantexa Team rankQuantexa Team
    6 months ago

    Hi all, there will be no Scoring support call this Thursday, November 28th. The Data Engineering call will run as planned.

    Thanks,

    Irena

  • Nida's avatar
    Nida
    Icon for Community Team rankCommunity Team
    6 months ago

    Hi everyone, the Support Call cancellation schedule is as follows for W/C (02/12/24)

    8am (Morning) Support calls 

    Friday 6th December

    Data Engineering Academy (Afternoon)

    Tues 3rd, Thurs 5th

    Scoring Engineer Academy (Afternoon)

    Mon 2nd, Wed 4th, Fri 6th

  • Nida's avatar
    Nida
    Icon for Community Team rankCommunity Team
    6 months ago

    Hi everyone, the Support Call cancellation schedule is as follows for W/C (09/12/24)

    Data Engineering Academy (Afternoon)

    Tues 10th, Thurs 12th

    Scoring Engineer Academy (Afternoon)

    Wed 11th