What are Ideas?
Ideas are pieces of feedback that Community members can suggest from the Ideas Portal. The Ideas Portal will collect your ideas and allow other members to vote on whether they’d like to see that suggestion implemented. Only Ideas surpassing a 15 votes threshold will be considered for review.
Ideas can contain varied feedback around from the Quantexa platform to the Quantexa training, the Community platform itself, etc.
How do I submit an Idea?
To submit an Idea, navigate to the Ideas Portal area and click the “New Idea” button.
When submitting an idea provide as much detail as you can, there are some prompts of information to provide once you start a new idea. Screenshots and links are especially useful in helping to support your idea. Vague ideas are hard to act on so give us all the details, your idea is more likely to be upvoted and implemented if you do! Please do not post sensitive or personal information within these links or images.
Here are some top tips to consider when submitting or supporting a product improvement idea.
Most likely to succeed | Least likely to succeed |
|---|
- Solve for a broad use case reported by many customers
- Have a large business impact on a broad range of customers
- Align with the core competency of our product
- Create a competitive advantage for an industry or customer segment
| - Have a narrow focus for a solution to a problem
- Are specific to a niche market
- Create a one-off solution or solve a problem that is not seen often
- Are nice-to-have but have no business value
- Conflict with the core competency of the product
|
*Please note you must be logged in to view the Ideas Portal.
How do I vote on an Idea?
If you see an idea that you’d love to be implemented you can ‘upvote’ the idea. Once an ideas reaches 15 votes it will be considered for implementation internally.
To the left of a submitted idea you will see the avatar of the member who submitted the idea and a small circle with a triangle in it. By clicking the triangle you’ll ‘upvote’ the idea. Above the triangle there will be a number displayed so you can see how many others have also voted on the idea.
Be sure to gets your team to vote on any ideas you submit!
How do I follow an Idea?
You can stay up to date on any ideas that you’d love to see implemented by bookmarking them. Whenever there’s a new comment or status change you’ll receive a notification to let you know there’s new information available.
To bookmark and idea, click the little chevron icon to the top right of the idea title.
How is an Idea reviewed?
Once an idea reaches 15 votes it will be reviewed by the Community team. When reviewing an idea we will consider:
- If it’s a duplicate idea or already offered
- Is further information or explanation needed to consider and fully understand the idea
- Which department the idea is relevant to e.g is it an idea to improve the Community or a product feature request
Once, reviewed the Community team update the status to reflect the discussion.
If the idea is something that’s already planned or offered, the status will update to ‘Already Offered’ or ‘Planned’ and details will provided of the upcoming feature or how to access the feature.
If someone else has submitted the idea the status will update to ‘Duplicate’ and we’ll link the posts together.
If the status is updated to ‘In Review’ there’s a dedicated team looking into whether it’s possible, and the impact it would have.
If the idea is approved, the status will update to ‘Planned’ and then ‘In Progress’ once the team are working on it.
Once launched the status will update to ‘Delivered’ and more information on how to access the feature will be provided in the comments under the idea.
If the team decide it’s not currently possible to implement the idea the status will change to ‘Not Planned’ – this doesn’t mean it won’t ever happen though so keep following the idea for any future updates.
What is Quantexa's User Research Panel?
Quantexa's User Research Panel is a group of passionate users who are happy to share ideas and feedback with us by taking part in testing, interviews, surveys and research projects. There are no right or wrong answers, as it’s the Quantexa platform that’s being tested, not you.
Learn more and sign up for the panel here:
