Gartner: 76% of Logistics Transformations Fail to Meet KPIs

Leaders Responsive to Team Resistance and Feedback Can Improve Success Rate by 62%

Seventy-six percent of logistics transformations never fully succeed, failing to meet critical budget, timeline or key performance indicator (KPI) metrics, according to a survey by Gartner. At a time when logistics leaders are regularly launching new transformation initiatives, the survey findings also showed that effectively responding to team resistance and incorporating feedback increased the odds of transformation success by 62%.

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