How will insurance companies stay ahead in 2023?
With the year coming to a close how will we see insurance companies stay ahead of their competition next year?
Is it by expansion to new products/markets or instead with a cautious growth approach?
Is it by investment in technology or people or both? Rapid test/learn innovation or steady progress?
Is it by reducing down claims cost and claims inflation or by maximising revenue opportunities with existing clients?
Interested to hear all your views...