FAQ relevant for: all Academy versions
If you perform a search in your UI and it only returns eg. Business entities but not Individuals or Addresses, then there are a few things you can check to resolve this issue.
Firstly, remember that when you perform a general search (red box below), it will search within any field sets (orange box) you have configured in the search definitions of the resolver config.
If you have configured these search definitions for all entity types, then also double check for any spelling errors in the resolver config in terms of fields that you are pointing at in the underlying data - these searches go off of fields in the cleansed Document Data Model.
The other place to check is that your elastic has the data you expect in it - do you have address and individual data there? If not, then you may want to review your ETL pipeline, and check out this related FAQ.
Lastly - you may need to refresh the security permissions to be able to access these additional Entities.
You can do by running:
./drop_recreate_databases.sh
In your home directory on the VDI (while the UI isn't running).
After this, you should see the additional search fields and be able to find these entities.
Let us know in a new post if you are still having issues after performing these checks!
Quantexa Team
