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FAQ: 💻️ VDI Usage and Common Issues

Dan_Pryer's avatar
Dan_Pryer
Icon for Quantexa Team rankQuantexa Team
2 years ago
FAQ relevant for: Academies that require a VDI Your training VDI can be accessed via this link. Before it can be used however, you will need to start the machine that it runs on and you also should ...
Published 2 years ago
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FAQ
vdi
DanielLee's avatar
DanielLee
Icon for Explorer rankExplorer
22 hours ago

Hi, I can start the VDI and VDI status showing The status of the VDI for user is currently RUNNING. but when I am trying to access the VDI page, it is showing access denied. 

Error Code: SU-003

Reason: Not Authorized

Please contact your Quantexa account manager to request access.

Could you please help?