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Academy Support Call Schedule

Nida's avatar
Nida
Icon for Community Team rankCommunity Team
7 months ago

This post will have the latest information on Quantexa Academy Support Calls.

The Academy Team will post a comment below to inform you of any cancellations for the week.

To ensure you are up-to-date on the schedule, we recommend bookmarking this post so you receive a notification informing you of the updates.

To bookmark a post, select the chevron icon in the top right-hand corner of the page as seen below:

Figure 1: An image showing how to select the bookmark button

Support calls will not be run on any UK Bank Holidays which include:

  • New Year's Day (1st January)
  • Good Friday
  • Easter Monday
  • Early May Bank Holiday (First weekend of May)
  • Spring Bank Holiday (Last weekend of May)
  • Summer Bank Holiday (Last weekend of August)
  • Christmas Day (25th December)
  • Boxing Day (26th December)

Support Call Schedule:

General Support Sessions (DEA & SEA):

  • Tuesday, Thursday, Friday: 8:00 – 9:00 AM (UK time)

Additional Sessions:

Data Engineering Academy (DEA):

  • Monday, Friday: 2:30 – 3:30 PM (UK time)
  • Wednesday: 4:00 – 5:00 PM (UK time)

Scoring Engineering Academy (SEA):

  • Tuesday: 4:00 – 4:30 PM (UK time)
  • Thursday, Friday: 2:30 – 3:00 PM (UK time)

Published 7 months ago
Version 1.0

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  • Irena_Yanachkova's avatar
    Irena_Yanachkova
    Icon for Quantexa Team rankQuantexa Team
    6 months ago

    Hi Everyone!

    Please note that there will be no support calls (Data Engineering Academy & Scoring Engineering Academy) this week on Monday 25th and Friday 29th November. Feel free to post your queries through community posts.

    Thank you for your understanding & Apologies for any inconvenience.

    Thanks,

    Irena

  • Irena_Yanachkova's avatar
    Irena_Yanachkova
    Icon for Quantexa Team rankQuantexa Team
    6 months ago

    Hello Everyone!

    Please note that there will be no Scoring support call today 22nd November. Feel free to post your queries through community posts.

    Thank you for your understanding & Apologies for any inconvenience.

    Thanks,

    Irena

  • Rupali_Pandit's avatar
    Rupali_Pandit
    Icon for Quantexa Team rankQuantexa Team
    7 months ago

    📢No Support Calls from November 11th to 15th📢

    Hello Everyone!

    Please note that there will be no support calls (Data Engineering Academy & Scoring Engineering Academy) next week from November 11th to November 15th. Feel free to post your queries through community posts.

    Thank you for your understanding & Apologies for any inconvenience.

    Rupali Pandit - Academy Team Lead 🤠 

  • Sian_Ayres's avatar
    Sian_Ayres
    Icon for Quantexa Team rankQuantexa Team
    7 months ago

    📢 Hi all, there will be no afternoon support calls this Friday (8/11/24) at 14:30 (UK time). All other calls will be running as normal! 📢

  • Nida's avatar
    Nida
    Icon for Community Team rankCommunity Team
    7 months ago

    Hi all, Scoring Support is cancelled today (28/10/24). All other calls with be running as normal this week! ☄️