Community Best Practices - Start here!

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How to raise a good support request
Preparing to Request SupportIn order to request support you should have already been through the steps mentioned in “Troubleshooting Guide for Quantexa Developers”. You will then need a concise description of your problem with enough detail for someone providing support to get back to you with suggestions without lots of…
Getting Started
I’m new to the Quantexa Community. Where do I start?If you are just getting started on the Quantexa Community, we suggest you check the Getting started Topic, where you can find information around best practices, conditions of use, etc. Why not go and introduce yourself to the wider Community? You will be rewarded with a…
Topics & Specialist Groups
What is a "Topic"? On the Quantexa Community, "Topics" are our collaboration forums that organise the content into different categories (e.g. Quantexa Platform, Data Management, News & Announcements, etc.). Each "Topic" can be followed by members and questions can be posted in the "Topic". You can see a list of all…
Discussions & Articles
What's the difference between a blog/article and a discussion post?There are 2 main content types: articles (which sit in the Community library) or discussion posts (these sit in Topics/ Groups). To unlock all available content, you will need to sign up or log in. Blogs and articles are intended for longer and more…
Ideation
What are Ideas?Ideas are pieces of feedback that Community members can suggest from the Ideas Portal. The Ideas Portal will collect your ideas and allow other members to vote on whether they’d like to see that suggestion implemented. Only Ideas surpassing a 15 votes threshold will be considered for review. Ideas can…
📈 Getting the most out of the Quantexa Community 📈
This article was created from a community discussion. Here are some tips and tricks for using the Quantexa Community:Check out our Welcome post - full of information on how to get started.Use the reactions. These let you share how you feel about other’s comments. The most liked content shows up on the Best Of page.Mention…
✨Welcome to the new Quantexa Community✨
This article was created from a community discussion. The Quantexa Community is an online platform where you can connect with other Quantexa users to share best practices, knowledge and insights. Whether you're a developer looking to share knowledge, a customer or partner who'd like to shape the future of Quantexa's…
How to format a post
Formatting your post can help ensure someone gets back to you quickly. How to add a code snippet: To the left hand side of the text box you will see a paragraph editor button Click this and several options will appear including a “ icon. Click the “ icon and three more options will appear Click ‘</> Code Block’ and a code…
Marking the best answer
Every time someone comments on a question the original poster will be prompted to reply to: When you select ‘Yes’ or ‘No’ it marks the answer as an accepted or rejected answer. When the answer is accepted it will pin the answer to the top of the question which means that anyone searching the answer at a later date can…