A day in the life of... a Chief AML Officer

Hi, I'm @darka 👋

I've been with Danske Bank for almost 3 years now. I started as an Officer and I am still in the same team, but now as a Chief Officer. I like basketball, science fiction movies & series, investing and trading in ETF/commodities/FX, technology trends and financial news. 

How do you normally start your working day?

I start with a strong breakfast and a cup of coffee, taking care of emails, and going through the calendar to plan a day ahead. 

How would you describe a typical day as a Quantexa user?

• Continue previous or take a new alert, investigate, close, or escalate it
• Go through the reported issues, analyse it and disprove or confirm and escalate it to developers to fix/improve the solution
• Help colleagues with any questions they bring to me, such as quality of the network, confirmation of the triggers, and discussion of if the system can be improved 

What do you enjoy most in your role?

I enjoy solving complex issues in a time efficient way and seeing that my solution is making an impact on a whole team level. 

What are your main goals as a Chief Officer – AML?

1. Master the systems used to detect suspicious activities
2. Act as a subject matter expert and lean supporter
3. Handle deviations from standard AML processes and practices
4. Escalate issues

What are some of your daily responsibilities?

• Ensure compliance with the AML by executing administrative and operational tasks related to monitoring, customer due diligence etc.
• Foster the importance of AML processes based on a defined strategy – provide timely, efficient, quality and up-to-standard customer service delivery
• Identify opportunities for optimization and improvement 

Financial crime involves a lot of data. How does Quantexa help you with data analysis and pattern recognition?

As our environment has connections to many databases, it helps in finding connections between various sources, which would be difficult if working separately in several systems. Quantexa has an easy-to-understand UI thus every investigator can employ offered functions and work efficiently and independently. 

How does Quantexa assist you in assessing and managing the risk associated with potential financial crimes?

"Quantexa is able to evaluate and present potential risks from various angles, including risks which could occur only when considering relations present in the network."

Alert triggering logic is detailed and constructed this way that deviations and potentially suspicious activity can be investigated from the epic centre. 

Can you share a success story about how Quantexa helped uncover a previously undetected risk?

Quantexa caught similar suspicious patterns which a customer was potentially trying to hide. The customer had suspicious activity of incoming transactions from their own account in another country which was followed by outgoing transactions to an entity related to cryptocurrency. The customer changed entities with which they were transacting, but the suspicious pattern remained. The activity was reported to relevant authorities. 

The views and opinions expressed in this communication are those of the individual and do not necessarily represent the official policy or position of Danske Bank.